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Products
Manufacturing Execution System (MES)
Manufacturing Execution Suite (MES) is a comprehensive manufacturing software solution that provides real-time, paperless production management to drive enterprise-wide compliance, quality, and efficiency.
Quality Management System (QMS)
Quality Management System (QMS) is a cloud-based digital quality solution for manufacturers that standardizes and automates quality documentation, processes, and measurements.
Enterprise Resource Planning (ERP)
Enterprise Resource Planning (ERP) is a full-featured, scalable, cloudbased ERP that automates front- and back-office processes.
Supply Chain Planning (SCP)
Supply Chain Planning (SCP) combines data from your Plex ERP and multiple departments across your business to sync up demand and supply planning to improve inventory accuracy and production management.
Connected Worker
Connected Worker empowers frontline manufacturing teams with real-time digital tools to improve productivity, reduce errors, and enhance collaboration. It connects your people, to purpose, people, productivity, and processes to drive continuous improvement and workforce agility on the shop floor.
Production Monitoring
Production Monitoring provides seamless connectivity to machines on the plant floor, delivering transparent, real-time operational KPIs and dashboards to drive continuous improvements.
MES Automation & Orchestration
MES Automation & Orchestration connects your Plex MES to the plant edge to control information flow, processes, and workcenter setup adding efficiency, saving costs, and eliminating manual errors.
Asset Performance Management (APM)
Asset Performance Management (APM) combines process, operational, and machine-level data through highly visual dashboards to proactively monitor machine and plant health to ensure optimal uptime, throughput, and maintenance needs.
Finite Scheduler
Finite Scheduler is an advanced production scheduling tool that helps manufacturers optimize resources, reduce bottlenecks, and improve on-time delivery. It enables dynamic, constraint-based scheduling to align operations with real-world capacity and demand
Platform
Smart Manufacturing Platform Overview
Discover how our integrated platform connects, automates, tracks, and analyzes your operations.
Cloud Infrastructure & Security
Enterprise-grade cloud infrastructure with industry-leading security and compliance.
Mobile Application
Access critical manufacturing data and controls from anywhere with our mobile apps.
Availability & Performance
Industry-leading uptime and performance with 99.5% availability guarantee.
Manufacturing Automation
Seamless integration with Rockwell Automation and other manufacturing systems.
Industries
Aerospace Auto and Tire Food & Beverage Industrial Manufacturing Plastics & Rubber Precision Metalforming
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Plex MES for Automotive

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Analyst Report
2025 Gartner® Market Guide for Manufacturing Execution Systems
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Customers and Sales Management

One of the many Supply Chain Management (SCM) features you'll find on the Plex Smart Manufacturing Platform.
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Strengthen Customer Relationships and Be More Responsive to Their Needs

With Plex’s flexible, automated sales processes that streamline collaboration.

Increase customer satisfaction as you reduce delivery and response times and increase your productivity and quality.

Plex SCM Customers & Sales Management Capabilities

Anytime Access to Customer and Sales Analytics
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Achieve perfect order performance with full visibility into customer order fulfillment and sales performance

Gain complete insight of your customer opportunities and orders, including net sales, sales by product mix, order fill rate, customer lead time, and customer retention index. Communicate results with built-in dashboards, self-service queries, and a library of pre-configured metrics and KPIs. Perform ad hoc analysis on enterprise-wide customer and sales data, across multiple manufacturing locations, without any programming knowledge.

Customer and Sales Data Control
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Manage all of your customer information in one centralized location

Meet customer expectations by keeping track of customer release information, including due dates, quantities, item and order numbers, and cumulative requirements. Input, track, and fulfill spot buys, blanket orders, and releases. 

Set up standard master pricing and cross-customer pricing information, based on volume discounts or other user-selected parameters. Manage flexible commission payment structure by salesperson.

Manage Customer Relations
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Drive towards higher sales and revenue with easy access to customer opportunity information

Maintain a comprehensive view of each customer opportunity, including expected revenue, expected close date, interactions, quotes, and converted orders for day-to-day lead prioritization. Improve relationships with your customers by assessing and tracking customer satisfaction using color-coded levels and status notes.

Compute sales forecasts by period, with comparisons of actuals versus goals. Maintain competitive intelligence, including strengths and weaknesses, to guide your salespeople.

Enable Customer Collaboration
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Maintain a real-time collaboration channel for bi-directional communication through the Customer Portal

Allow customer employees to directly communicate with your business, securely and proactively, at no additional cost. Enable your customers to view work in process and finished goods inventory for their orders.

Empower customers to manage consignment inventory, view current and historical transactions, keep an eye on returns, and measure the quality of service/product received. With Plex, customers can take a more active role in their purchasing process, including sharing product specifications as part of the production part approval process (PPAP).

Be More Responsive to Your Customers
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Exceed your customers’ expectations with consignment inventory, online payment gateways, and detailed cost estimates

Take advantage of our partner application from Authorize.Net to ensure secure, fast, and reliable credit card processing transactions. Rely on highly configurable and repeatable workflows to promptly process requests for quotation (RFQs) from your customers.

Build detailed cost estimates with material costs, process operations, and difficulty factors to monitor profitability of your sales decisions. Exceed customer expectations with automatic replenishment of vendor-managed inventory and inventory retirement algorithms.

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Plex allows you to create a personalized view of customer and sales management data that aligns with your business needs.

  • "Our customers aren’t going to cut us any slack just because we’re smaller than our competitors. They expect us to be able to control our manufacturing processes, give assurance of a certain level of quality, and deliver on our promises. We needed a system that could support that."

    Eric Wolfe - President, Horizon Technology
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  • "Having traceability and tracking, and being able to support the automation and robotics we’re planning on implementing, was a must for any new solution. Plex is built on the whole concept of monitoring production quality."

    Chris Galik - President, Polamer Precision
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  • “It (Plex) reduces the number of calls we get exponentially. Customer portals allow clients to manage their inventory offsite and do their ERP planning based on our inventories, production schedules and finished goods. They now have access [to] a majority of the information they would have once gotten from a sales rep directly through the system."

    Aaron Bacon - Sales and Marketing Representative, Aaron Thomas
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Products
Manufacturing Execution System (MES) Quality Management System (QMS) Enterprise Resource Planning (ERP) Supply Chain Planning (SCP) Connected Worker Production Monitoring MES Automation & Orchestration Asset Performance Management (APM) Finite Scheduler
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Smart Manufacturing Platform Cloud Infrastructure & Security Mobile Application Availability & Performance Manufacturing Automation
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