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Professional Services

Accelerate your time to value with Plex as your implementation guide.

You want maximum value from the Plex Smart Manufacturing Platform quickly and early detailed planning is the key to achieving it. Plex Professional Services is made up of manufacturing experts with a mission to guide you through planning and the journey that results in a successful implementation. We start by partnering with you during your software selection cycle to create an implementation plan that aligns to your business goals and constraints.

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Implementation Services

Not sure where to start? Our consultants will guide you through the process with the experience drawn from decades of successful implementations..

Optimization Services

Already implemented but need a tune-up? Our experts will help optimize Plex to your business needs and uncover additional value in capabilities you are not leveraging.

Technical Services

Have a need to expand Plex capabilities? Our tech services engineers can assist with system integrations, database scripts, custom labels, documents, reports, and screen development.

EDI Services

Are you ready to leverage Plex’s fully integrated EDI capabilities to transact with your customers and suppliers? The Plex EDI team is ready to assist with a smooth transition.

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“Plex CSS had some very strong players who could not only lead our first implementation but also coach us so that by the time we were integrating Leon Plastics, we were doing most of the work ourselves.”

Jeff Pomeroy - ERP Program Manager

Services Offered

Implementation Services

Our sole purpose is to guide Plex customers through the implementation journey successfully. Our consultants will partner with you to create a tailored plan that is aligned to your business goals, speeds time-to-value and maximizes the use of best practices, while enabling your team to become self-sufficient using Plex.

Get Started Today by contacting your Plex Representative. 

Optimization Services

The Plex Smart Manufacturing Platform uses a continuous innovation model with capabilities added in real-time. Even if you have been using Plex for years, you may not be leveraging all of the available capabilities. Our team of experts helps you uncover and put to use those that will have the most impact on your business.

Ready to take your Plex instance to the next level? Create a Professional Services case through the Plex Community.

Technical Services

Plex solutions are highly configurable, in a multi-tenant SaaS environment which eliminates the need to customize. But you may need to extend the capabilities to meet a unique requirement. Our Technical Services team is ready to assist. From creating custom screens, custom reports, manipulating data in bulk, or integrating your Plex instance to a third-party application, we can help you.

Need help? Create a Tech Services case through the Plex Community.

EDI Services

The EDI Professional Services team ensures that when you're ready to transact with your customers and suppliers, Plex EDI delivers as promised.

Our team provides full EDI implementation and training services for Plex EDI including discovery, configuration, validation and deployment. Guided EDI training shortens the time to value, empowering you to manage and deploy new trading partners efficiently.

Create a Professional Services case through the Plex Community to get started on your EDI journey.

  • "We needed to do this right ... Plex kept rising to the top because it is 100% cloud based and it fit our needs as a food and beverage manufacturer."

    Tim Hausbeck - CEO, Hausbeck Pickle Company
  • "Our customers aren’t going to cut us any slack just because we’re smaller than our competitors. They expect us to be able to control our manufacturing processes, give assurance of a certain level of quality, and deliver on our promises. We needed a system that could support that."

    Eric Wolfe - President, Horizon Technology
  • “Our differentiators have become better shop floor controls, advanced technology, speed-to-market and flexibility – all things that Plex helps to make possible.”

    John Sammut - CEO, Firstronic