Quality Management System (QMS)

Reduce quality costs and risk

Making quality management inherent to your workflows and processes reduces quality loss and risk of warranty issues or recalls, improving your brand reputation and customer relationships. With Plex quality requirements and documentation are available and shared in real-time across the enterprise.

Plex helps you generate process control plans with detailed inspection instructions and digital checksheets that are closely integrated with product specifications. You can manage and track documents such as engineering and material specifications, or recipes to maintain a detailed list of compliance requirements. And regulatory compliance (APQP, FSA, HACCP, FSMA, SQF) is supported easily across workflows.

Control operational behavior in real time

Finally go paperless with electronic checksheets that validate quality and process control in real time to ensure that execution proceeds as planned. You can establish and maintain a detailed list of product specifications and characteristics to inspect.

Plex allows you to collect in-process inspection data for statistical process control (SPC) and view data visualizations. You can perform capability studies, dock audits, dimensional layouts, first-piece and final inspection sheets, and any other user-defined checks. You can automatically complete statistical calculations such as standard deviation and process capability (Cp/Cpk). Plex makes it possible to connect electronic gages and weigh-scales to eliminate manual data entry of dimensional measurements.

Gain and retain industry and customer quality standard certifications

Achieve and retain quality certifications with best-in-class functions that provide auditors with instant evidence of compliance. Plex helps ensure that you meet quality standards that are crucial for your industry with flexible, user-configurable methodologies. You can also implement continuous improvement processes to manage lean manufacturing initiatives across your facility and involve customers and suppliers through portals.

You can document itemized quality standard requirements within the system and then use a formalized mechanism for review/signoff, audits, checklists, procedures, documentation, and follow-up activities.

Streamline the issue resolution process with built-in tools for corrective and preventative actions (CAPA)

Whenever issues are raised within your organization or by suppliers or customers, you can use built-in forms for problem reporting and resolution including common techniques like 8-discipline (8D), “5 Why,” or other corrective action methods to record, track, follow-up on, resolve, and report problems and concerns. You can assign actions needed for containment, correction, and prevention of problem recurrence. For supplier-related problems, the Plex Supplier Portal enables you to collaborate directly with suppliers on waivers or cost recovery.

Plex makes it possible for you to track production defects at the level of the container or individual part and determine products that need to be returned to the supplier. CAPA is integrated with inventory and lot tracking, problem control, supplies, rejections, and general shipping. You can also track approved deviations from control plan dimensions or specifications during the production process.