Cloud Infrastructure & Security

Optimize and safeguard your operations with a certified solution provider

Ready to focus on your core business and stop worrying about the security or reliability of your manufacturing software? Plex Cloud Operations owns and manages a SaaS technology stack that delivers a single, always current line of SaaS code to all customers. New software capabilities are continually added to improve security, availability, compliance, and performance while running on a cloud housed in elite data centers.

Learn More

Benefits of Cloud Infrastructure

High Availability

Guaranteed system availability with documented, world-class uptime to keep your resources working

Certified and Compliant

Certified ISO SaaS solution provider focused on implementing data strategies and operational practices to meet your strictest customer standards

ISO 27001 Certification Press Release

Scalable

High-performing, intelligent, feature-filled solutions with unlimited scale for organizations of any size

Secure

Multi-layered protection system committed to reducing risk, safeguarding data, and monitoring threats

Plex Security Brochure

The Power of the Plex Cloud Infrastructure

99.9% Service Level Agreement uptime customer guarantee

Standard and enhanced business continuity offerings to meet your scheduled maintenance windows
Additional network resiliency and constantly optimized network connection via Plex Network Direct
Full suite of manual and automated testing of disaster recovery site by Quality Assurance team

Plex Status Report

ISO/IEC 27001:2013 Certified

Follow comprehensive set of ISO 27001 based security policies and standards
Externally audited to SOC 1 Type 2 and SOC 2 Type 2 (SSAE18 and ISAE 3402) standards
Documented, reported, and attested back-up processes in SOC audit reports
Robust suite of monitoring tools provide a combination of presence, health, and functionality checks

ISO 27001 Certification Press Release

Unlimited users, devices, and machines for unlimited performance and results

Secure workforce connectivity across all locations - on-site or via mobile or browser - through the Plex Smart Manufacturing Platform
Continuously streamed data from the production site to the passive site for rapid disaster recovery purposes

Hardened firewall clusters ensure changes are tracked and threats are assessed

"A" SecurityScorecard.com rating
Advanced rating on BitSight.com
Data protection at rest with SAN-based encryption and in-transit using strong data encryption techniques
Secure network with firewall-separated security zones protects critical subsystems from unauthorized access
Distributed Denial of Service (DDoS) protection detects and mitigates large-scale, Secured Socket Layer (SSL) or application attacks
Third-party monitoring exists on all layers of infrastructure
Proactive security management with live updates made across the enterprise
Security practices are documented and all findings are reported and remediated annually during SOC audit review process

"Plex's commitment to ensuring the integrity of our data and our customer's data has been paramount in our overall security strategy. Achieving this ISO certification reinforces our trust in Plex to protect our data and ultimately exceed the expectations of our customers to protect their data as well."

Tareq Falah - Vice President, IT/IS at Creative Foam

See Case Study
"The cloud lets us establish data backup and other risk mitigation factors that can help us keep our business running even in the event of massive computer failures."

Sam Wintz - Co-Owner and CTO, JF Fredericks Aero

See Case Study
“Plex gives you the ability to access the items that you need from anywhere in the world... It’s a lot easier to balance life with Plex. I can be at my daughter’s swim meet and make decisions, make changes, and not miss a beat.”

Jeff Karan - Director of IT, G&W Products

See Case Study

Take the next step

Schedule a Walk Through

Get In Touch

Plex software displaying on a laptop computer

Featured Resources