For External Publishing

March 2024

01

Plex Mobile Device Support Policy

The following is a list of supported barcode scanners that are tested to ensure high compatibility with Plex software and we would encourage our customers to use the below list of devices for best results and support. Although there might be other devices that might be supported and can work with Plex software, since Plex has a limited number of devices that we can maintain and test, we cannot guarantee optimum support for these devices.

DEVICE

LAST OS VERSION TESTED

AML Striker M7700
Honeywell CT60
Honeywell CK65
Keyence BT-A700GA
Keyence BTA700
Zebra TC8300
Zebra MC9300
Zebra TC52X

Android 8.1.0
Android 10
Android 11
Android 11
Android 11
Android 11
Android 11
Android 10

02

OS Support Policy

The following is the OS support policy which is to ensure high degree of compatibility between the mobile devices being used and the Plex Mobile app. Although you might be able to use the Plex Mobile app from one of the unsupported versions with limited support, we do encourage our users to use one of the OS versions listed below on their mobile device.

ANDROID VERSION

SUPPORTED

14
13
12
11
10 and below

Yes
Yes
Yes
Yes
No

iOS VERSION

SUPPORTED

17
16
15
14
13
12
11 and below

Yes
Yes
Yes
No
No
Yes
No