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Executives

80%

Managers

51%

Value chain

partners

41%

Plex, by Rockwell Automation, a leader in cloud-delivered smart

manufacturing solutions, provides manufacturers the ability to connect, automate,

track, and analyze every aspect of their business to drive transformation.

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September 2023

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Manufacturing’s Most Significant

Operational Challenges

Manufacturing is fraught with external and

internal challenges that are causing businesses

to rethink their operations. In this scenario,

the importance of data cannot be overlooked.

Manufacturers need to balance multiple

variables for operational success.

At many organizations, access to

operational data is hard to come by.

Manufacturers Need to Improve

Data Access to Thrive

Why Manufacturers

Must Embrace

Data-Driven Operations

Reid Paquin

Research Director, IDC

Top challenges include:

47%

43%

36%

n = 864; Source: IDC’s

Future of Operations Survey,

August 2023

n = 864; Source: IDC’s

Future of Operations Survey,

August 2023

n = 864; Source: IDC’s

Future of Operations Survey,

August 2023

Which stakeholders have access to the real-time

operational data they need?

Manufacturing leaders have progressed further down the

maturity path enabling more eective decision making.

Forward-Thinking Manufacturers

Pursue Data-Driven Operations

How mature is your organization on its

journey to data-driven options?

37%

Having access to data and visibility

of operational performance

Dealing with lack of agility and flexibility

Maintaining and improving product quality

Increasing costs

(production, maintenance, overhead)

Frontline

employees

Stage 1

(Ad hoc)

27%

Stage 2

(Opportunistic)

Stage 3

(Repeatable)

Stage 4

(Managed)

Stage 5

(Optimized)

Digital Laggards

Digital Leaders

Digital Laggards

Digital Leaders

34%

19%

34%

36%

13%

29%

7%

16%

13%

1%

n = 864; Source: IDC’s

Future of Operations Survey,

August 2023

n = 3,129; Source: IDC’s

Digital Manufacturing Study,

May 2023

Manufacturing leaders are more likely to embrace

collaboration for operational decisions, allowing for shared

expertise and more improvements across the value chain.

The Operational

Decision-Making Process

Become a technology leader to experience far greater

returns than peers through data-driven operations.

Digital Maturity Impacts

the Top and Bottom Lines

Laggards

Leaders

50%

39%

20%

16%

30%

45%

We use a traditional top-down

decision-making process.

We delegate decision making as far

down the organization as possible.

We use a collaborative decision-making

process including business partners

and external resources.

(Percentage of respondents)

Revenue Performance

Index (RPI) % Improvement

Profit Performance

Index (PPI) % Improvement

20%

43%

16%

45%