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Plex, by Rockwell Automation, a leader in cloud-delivered smart
manufacturing solutions, provides manufacturers the ability to connect, automate,
track, and analyze every aspect of their business to drive transformation.
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October 2023
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Most Important KPIs
for Manufacturers
The pursuit of perfection in
manufacturing operations is no longer
optional – the real-time enterprise is a
telltale sign of a successful organization.
Quality, e
ciency, and productivity remain key
metrics to assess operations over the next 12 months:
Followers are 2.5X more likely than leaders to be
challenged in operational monitoring capabilities.
Operational Data and
Visibility Are Attributes of
Leading Manufacturers
The Benefits of
Real-Time Visibility and
Process Automation
Reid Paquin
Research Director, IDC
n = 864; Source: IDC’s
Future of Operations Survey,
August 2023
n = 864; Source: IDC’s
Future of Operations Survey,
August 2023
n = 864; Source: IDC’s
Future of Operations Survey,
August 2023
Is access to data and real-time operational
visibility a challenge for your organization?
Manufacturing leaders are more likely to embrace process
automation as a crucial component of their operations.
Investments in Automation
Paying O for Leaders
What role does process automation have in
your organization’s operations?
44%
Product quality
41%
Productivity/e
ciency of operations
32%
Employee productivity/e
ciency
28%
Reliability of equipment/operations
32%
Energy e
ciency/costs
Essential
Component
Very
Important
Some
Use
Piloting or
Testing Use
Not
Used
Leaders
Followers
28%
23%
33%
27%
4%
18%
10%
17%
26%
14%
n = 864; Source: IDC’s
Future of Operations Survey,
August 2023
n = 864; Source: IDC’s
Future of Operations Survey,
August 2023
Manufacturers cited investments in technology for
major operational performance improvements.
Importance of Data and Visibility
for Predictable Operations
The benefits of operational investments
span multiple business areas. For example,
leaders are 26% less likely to face talent/labor issues.
Investments in Operations
Deliver Results
(Percentage of respondents)
How have investments impacted your organization’s
ability for predictable operational performance?
Over the past 12 months, what percentage change
has your organization experienced because
of your operational investments?
(% of respondents)
(% Improvement)
21%
43%
30%
6%
Transformed Our Capabilities
Major Improvements
Minor Improvements
Not Changed
Cost
Savings
Operational
Eciency
Profit
Margins
Employee
Productivity
Revenue
Growth
16%
17%
17%
18%
14%
say yes
45%
Followers
Leaders
say yes
18%
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