A Campaign for Success
Successful adoption was a top priority for the entire team throughout the implementation process. To enhance awareness, flyers were distributed extensively before the Plex implementation began and regular weekly meetings with department managers were held to ensure that progress updates were readily available. Hands-on involvement in configuration, design, and training discussions also allowed Green Tokai team members to grasp the benefits of Plex well before implementation began.
Green Tokai’s Plex implementation involved multiple departments and individuals across the organization alongside Plex Implementation Partner, Revolution Group. Initially, a core team of approximately six members spearheaded the implementation process before it was extended across all 13 departments, each with designated primary and secondary super users.
These super users were responsible for coordinating departmental activities, conducting training sessions, and ensuring readiness for implementation across all GTC plants.
Team leaders overseeing various work centers also ensured that their operators received adequate training and, post implementation, these operators have demonstrated immense resourcefulness, exploring system functionalities beyond their initial training.
Reflecting on their implementation experience, Green Tokai identified areas they would handle differently when approaching the process again. Looking back, Green Tokai wishes they would have provided more time for shop-floor associates to undergo training. It was anticipated that there would be a company-wide learning curve as the dust settled after the implementation. Even with the learning curve, Green Tokai successfully implemented Plex and went live on June 1, 2023.
