The heavily manual process used for milestone billings in the past required EPT’s program managers to verify that they had achieved their milestones, complete “service request/milestone payment” forms, distribute them for handwritten signatures, and then forward them to Accounts Receivables, where data-entry clerks would generate electronic bills. The electronic bills would be sent to the customers’ Accounts Payable clerks, who would have to go through a similar time consuming process on their end.
Now, everyone can easily see in real time when milestones are reached. When a customer sees that a milestone has been reached, the contract manager requests an invoice. The EPT program manager electronically generates an invoice using Plex’s workflow function to obtain electronic signatures where needed and to automatically send the invoice to the customer. With the elimination of manual steps, there are no more lost forms or missing information, and fewer resources are needed.
Easier Financial Tracking
The versatility of Plex has simplified order-entry processes. Entering technical and financial information for its highly complex government contracts had been a time-consuming process that required much duplicate data entry before Plex’s automated order-entry function was introduced. The company now enters all this information just once.
